Since 2002, Indonesia Hotel Concierge Association changed its name to The Concierge Society of Indonesia
The Concierge Society of Indonesia attempted to rebuild the remnant legacy of the organization from scratch
despite the country’s dormant tourism development. With a revamped spirit and passionate members, the society
made its appearance back to attend the annual International Congress. These has brought The Concierge Society
of Indonesia to Vienna Austria in 2007, Queenstown New Zealand in 2013, Kuala Lumpur Malaysia in 2014,
Mendoza Argentina in 2015, Dubai UAE in 2016, and Berlin Germany in 2017.
The Concierge Society of Indonesia has been working strenuously to achieve its ultimate goal to be accepted and
recognized as independent chapter of UICH Les Clefs d’Or. All relevant documents have been submitted during
the 64th UICH Les Clefs d’Or International Congress in Berlin in 2017 and it was verified by the Board of
Directors. A site inspection, as part of the independent chapter assessment was held in Jakarta on 26-29 November
2017. The Board of Director of Les Clefs d’Or International, represented by Randy Santos (3rd Vice President
Les Clefs d’Or International) and James Ridenour (General Secretary of Les Clefs d’Or International) stayed at
Shangri-La Hotel Jakarta visited several other 5-star-hotels in Jakarta (Fairmont Jakarta, Hotel Mulia Senayan,
Pullman Thamrin, and Grand Hyatt Jakarta) to get in-depth understanding and assess the country’s eligibility to
be independent. Their feedback was positive and heart-warming with a notable impression of strong camaraderie
the society displayed with members, sponsors, and Hotel General Managers; a once again reflection of the
“Service Through Friendship” fundamental ethos.